Walmart at Raymond James Conference Notes

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Steve Bratspies Chief Merchandising Officer

Customer changing dramatically

“The customer today is changing dramatically. Who they are, what they want, how they shop, where they shop, when they shop, lots of different changes that are going on all at one time. 79 million of them are millennials, and what’s great is they are moving into prime spending years, right. They started a little slower in household formation, they are moving faster and are in that time right now.”

Millenials are more value driven than any other generation

“48% of them are multi cultural, versus 285 from the boomers, which is a dramatic shift and dramatic change in the business. They are the most value driven generation that was seen in my life time, slightly ahead of Gen X but they are very, very focused to value to lines for Wal-Mart. And they also had a strong infinity for Wal-Mart than any of the generations.”

We want to be the first to deliver a seamless shopping experience at scale

“You heard this from us before, Greg Foran, my boss has talked about this, but I thought I would set the context quickly for what we are trying to do. And ultimately that’s delivered a seamless shopping experience of the scale. We think we are well positioned to do that in a way that no one else has been able to do that so far.”

Fresh drives traffic to the whole store

“You heard this from us before, Greg Foran, my boss has talked about this, but I thought I would set the context quickly for what we are trying to do. And ultimately that’s delivered a seamless shopping experience of the scale. We think we are well positioned to do that in a way that no one else has been able to do that so far.”

Customers buy online pick up groceries in store

“I mentioned it earlier but customers love the ability to shop online, order the groceries and come to a store and never even get out of their car. Open their trunk, we will put the groceries in their trunk for them and move right on”