Hewlett Packard at Bernstein Conference Notes

This post is part of a series of posts called “Company Notes.” These posts contain quotes and exhibits from earnings calls, conference presentations, analyst days and SEC filings. The quotes are generally pieces of information that I find interesting or helpful to understanding the company, industry or economy and are not meant to provide summaries of the full content of the call. Other posts in this series can be found by clicking here. Full transcripts can be found at Seeking Alpha.

“at our core, we are an engineering company. That engineering expertise commitment to great products, great software, great services is very much part of the HP DNA”

“the second great strength of this company, to the passion for customers and customer support we will do anything for customers, sometimes at great cost.’

“the challenges that we face are clear…we face these huge tectonic plate shift in terms of IT, how technology is bought, how it’s sold, how it’s paid for, how end users relate to that technology, how software is sold and serviced”

“I think that the financial crisis of 2008 fundamentally resets not only consumer spending, but also business spending on categories like IT. And if you look at like financial institutions their compliance costs have gone up dramatically and that money has to come from some place. And we see businesses of all sizes fundamentally having reset how much they are willing to spend and I think that is a function of the financial crisis and sort of a confidence around are we really out of the woods yet.”

“in the technology business there are very quite predictable life cycles of products. And in the CEO transition, I think we left some of these products go too long on the downside before we had the next generation of those products.”

“say what you will about my predecessors, they assembled a set of assets here that just happens to be perfect for what I call the new style of IT.”

“we have to demonstrate that across cloud, across security, across big data and frankly across mobility and then each of our businesses needs to perform up to their full potential.”

” this company is not — was not a well instrumented company. I thought I would come in with almost like a traders dashboard at my desk saying okay server market share in plans greed, you know storage market share in Asia, whatever it was, there was none of this data in the way that you could absorb it that you could measure people on, there was not a consistent scoreboard of data across business units, there was not a consistent customer loyalty metric.”

“enterprise printing is not shrinking as you look around the globe and part of that is because so many enterprises in emerging countries are actually growing their printing even though in the U.S it maybe flat to slightly declining.”

“my view is that the low end is growing very rapidly, whether it’s low end PCs in Brazil or 1P servers here in United States and we have got to not over engineer our products, but have the best quality and the best features for a given price.”

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